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Operations Director Supply Chain Operations & Governance at SB Energy

Directs supply chain operations, governance, and analytics across energy infrastructure deployment programs, overseeing logistics, compliance, procurement, and operational performance.

Lead Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

Do you want to work with high caliber professionals in a dynamic and growing company? Are you entrepreneurial, hard-working, and collegial? Join us at SB Energy, a leading company backed by SoftBank and Ares pairing cutting-edge innovation with best-in-class execution. Our Mission is to provide reliable, affordable energy at scale to support America’s growing energy demands.

Headquartered in Redwood City, CA, SB Energy develops, builds, owns & operates some of the largest and most technically advanced energy and data center infrastructure projects in the United States. Since launching in 2019, the company has rapidly grown into a top-tier integrated platform with over 3 gigawatts (GW) in operation and a multi-GW pipeline of energy and data center infrastructure nationwide. SB Energy also utilizes its strong culture of innovation to identify and incorporate new technology into our projects, including our AI-based digital platform, to deliver energy infrastructure that is local, reliable, and matched to load. We are building the energy and technology future—today.

Come join us in accelerating the energy transition to cleaner, more sustainable sources of power!

Basic Function

SB Energy is seeking a highly strategic and operationally driven Director, Supply Chain Operations & Governance to build and lead a centralized supply chain operations organization supporting the deployment of next-generation AI factory and advanced data center infrastructure programs.

Reporting to the Head of Supply Chain, this role will establish and oversee core operational governance functions across supply chain systems, data and analytics, logistics coordination, import compliance, purchase order administration, and contract administration. This leader will be responsible for building scalable operational infrastructure, processes, reporting frameworks, and governance models that improve visibility, execution consistency, compliance, and operational performance across a rapidly growing infrastructure portfolio.

The Director will serve as a key operational integration point between supply chain, finance, legal, engineering, construction, project controls, logistics providers, suppliers, and digital systems teams to ensure effective management of supply chain operations throughout the infrastructure deployment lifecycle.

This role will also lead the development of centralized supply chain data platforms, analytics capabilities, KPI reporting, logistics visibility tools, operational controls, and governance frameworks supporting enterprise-wide decision-making and deployment readiness.

The ideal candidate combines strong supply chain operational leadership, systems and analytics expertise, governance experience, program management capabilities, and organizational development skills within complex infrastructure, industrial, manufacturing, energy, or mission-critical environments.

Responsibilities

  • Build and lead the Supply Chain Operations & Governance organization supporting hyperscale AI infrastructure and data center deployment programs
  • Establish scalable operational governance frameworks supporting supply chain execution, compliance, reporting, logistics coordination, and supplier operational management
  • Develop business processes that support rapid infrastructure deployment growth across multiple projects and regions
  • Serve as the operational governance lead across supply chain functions, ensuring alignment between sourcing, logistics, finance, legal, project controls, engineering, and construction stakeholders
  • Build and manage a supply chain systems and data science team focused on operational visibility, predictive analytics, reporting automation, and decision support tools
  • Establish enterprise data governance standards, reporting structures, KPI frameworks, and operational analytics processes
  • Develop and maintain real-time operational visibility tools supporting: Supplier manufacturing status, delivery milestones, logistics tracking, OFCI financial commitments, inventory and staging visibility, schedule risk monitoring, asset tracking and deployment readiness
  • Oversee centralized logistics governance, import compliance, logistics risks, and coordination activities supporting inbound infrastructure equipment deliveries
  • Lead centralized PO and contract administration functions supporting supply chain operations and infrastructure deployment programs
  • Coordinate closely with sourcing, legal, finance, project controls, and project execution teams to maintain operational and contractual alignment
  • Support audit readiness, documentation controls, and operational compliance requirements
  • Develop and manage supply chain KPIs, operational scorecards, executive dashboards, and performance reporting frameworks
  • Conduct operational reviews and provide executive-level reporting, trend analysis, and improvement recommendations
  • Drive accountability frameworks and continuous improvement initiatives across supply chain operations

Qualifications/Requirements

  • Bachelor’s degree in supply chain, Operations, Engineering, Business, Industrial Engineering, Information Systems, Data Analytics, or related field required; advanced degree preferred
  • 12+ years of experience in supply chain operations, operational governance, logistics, systems management, analytics, program management, or related infrastructure delivery environments
  • Demonstrated experience building operational governance organizations, centralized support functions, or supply chain operations teams
  • Strong experience with supply chain systems, ERP platforms, analytics tools, dashboards, reporting environments, and operational data management
  • Experience leading supply chain analytics, reporting automation, KPI management, or data science initiatives preferred
  • Familiarity with logistics coordination, import/export compliance, customs processes, HTS classifications, and global trade operations
  • Experience managing PO administration, contract administration, operational controls, or commercial governance processes
  • Strong cross-functional leadership experience coordinating with sourcing, legal, finance, engineering, construction, and supplier organizations
  • Experience supporting large-scale infrastructure, industrial, manufacturing, energy, data center, or mission-critical construction programs strongly preferred
  • Strong analytical, executive communication, organizational leadership, and stakeholder management skills
  • Ability to travel domestically as required to supplier facilities, project sites, and operational meetings

Location: Atlanta, GA or Hybrid role near one of SB Energy’s office locations: San Francisco Bay Area, CA; Denver, CO; or San Diego, CA. Remote locations within the United States will also be considered on a case by case basis.

Base Pay - $190,000 - $220,000

The pay range mentioned above is a guideline. We tailor each offer based on your unique skills, experience, location, and market benchmarks—while ensuring internal parity across our teams. In addition to competitive base pay, total compensation may include a discretionary annual bonus and a market leading comprehensive health and wellness benefits package. Final details will be discussed during the later stages of the hiring process.

Our Health & Wellness Benefits

At SB Energy, we invest in our people and their families with benefits designed for flexibility, support, and peace of mind. Full-time employees enjoy:

  • 100% Company-Paid Medical, Dental & Vision (for employees and dependents)
  • 401(k) with Company Match
  • Generous Paid Time Off + 11 Paid Holidays
  • 12 Weeks Paid Parental Leave
  • Life, AD&D & Long-Term Disability Coverage
  • Flexible Spending Accounts (FSA) for Medical, Dependent Care, Transit & Parking (with company contributions)
  • Mental, Physical & Social Wellness Support (with company contributions)
  • Flexible Work Arrangements & Hybrid Office Setup Benefits
  • Monthly Reimbursement for Phone, Internet & Data
  • Optional Legal & Pet Insurance Plans
  • Device Purchase Support

At SB Energy, the success of our projects is driven by a desire to see our projects benefit as many people as possible. We work to serve local communities through volunteering, fundraising, and much more. For example, we’re proud to support access and opportunity in engineering and clean energy through impactful mentorship programs and workforce training. When you join SB Energy, you can become a part of these efforts, collaborating with team members who share a vision of building a better future now!

SB Energy is built on a foundation of collaboration and inclusion. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

To learn more about us, visit www.sbenergy.com.

#LI-HYBRID

#LI-AM1

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Operations Team Lead Finance Operations at applike group

Leads finance operations team overseeing global billing, transaction automation into SAP ERP, and cross-entity process standardization across multiple offices.

Lead Posted about 20 hours ago RemoteFirstJobs Product
What this role involves

As our Team Lead Finance Operations, you are responsible for the technical strategy and operational excellence of our financial flows. Your mission is to automate high-volume transaction data from our various companies into our global ERP system (SAP), ensuring full scalability as we expand. You will lead a team of FinOps Specialists, maintaining a 50⁄50 split between people leadership and executing complex operational tasks with a hands-on mentality.

The applike group is committed to creating engaging experiences for every app user around the world. We are passionate about creating market-changing products, technologies, and companies. We have already founded 4 companies. Our ventures are independent business units that benefit from each other’s technologies, expertise, and market access to become even more successful: adjoe is developing a breakthrough mobile advertising solution that enables app publishers around the world to grow their advertising revenues. justDice is the market leader in Mobile Gaming Loyalty Programs. Sunday is a next-generation hybrid casual mobile game publisher. And justtrack offers a unique software to automate the entire mobile users acquisition process. Yet more to come.

Under the umbrella of the media company Bertelsmann, we have access to a global network of experts and strong financial support. By developing a state-of-the-art tech stack and highly skilled workforce, we aim to reach more mobile users than any other company in the world. If you want to grow your career in tech, challenge yourself in a high-performance environment, while having fun with great colleagues from all over the world, you’ve come to the right place!

Find the whole world in one office. Boost your career with awesome people!

What you will do:

  • Operational Leadership & Governance: You own the “Daily Run”, overseeing global billing cycles and ensuring the accuracy of all automated and manual invoicing across all entities.

  • Automation & Transformation: You proactively identify manual tasks for elimination and initiate “Finance Transformation” projects, such as API integrations.

  • System Architecture: You act as the technical bridge between internal dashboards and SAP, ensuring that revenue recognized in the dashboards matches the General Ledger (Single Source of Truth).

  • Standardization: You enforce our “Global Finance Process Playbook”, ensuring operational workflows in Boston, Tokyo, and Singapore are perfectly aligned with our Hamburg HQ

  • Accounting Logic: You translate HGB/IFRS requirements into daily operational processes.

  • FinTech & Risk Management: You optimize the group’s FinTech stack (e.g., Spendesk, Airwallex) and design automated Internal Control Systems (ICS) to mitigate fraud and ensure audit-readiness.

Who you are:

  • Experience: You have 6+ years of experience in Finance Operations or Business Systems, ideally within a fast-paced scale-up environment.

  • Leadership: You have a proven track record of leading teams and managing diverse stakeholders.

  • Accounting Foundation: You hold a degree in Business, Finance, or Accounting, and you possess a mandatory, deep understanding of HGB and IFRS.

  • Technical Proficiency: You have deep knowledge of ERP architecture (SAP preferred) and experience with API-led integrations; basic SQL or data mapping knowledge is highly beneficial.

  • Project Driver: You have experience leading “Finance Transformation” projects or ERP migrations.

  • Analytical Mindset: You can map complex cross-functional data flows and identify technical root causes for operational inefficiencies.

Fuel for the Journey: Benefits to Support Your Ambitions

  • Invest in Your Future: Regular feedback and our development program support your growth, helping you expand your skill set and achieve your career goals.
  • Easy Arrival to applike: From signing to settling in Hamburg, we’ve got you covered. Need a visa? No problem. Ready to build your new life and career at applike in Hamburg? We support every ambition – from learning German to a relocation bonus that helps you settle in and make Hamburg feel like home.
  • Live Your Best Life, at Work and Beyond: We work in a hybrid setup with 3 core office days, plus flexible working hours. Enjoy 30 vacation days, 3 weeks of remote work per year, and free access to an in-house gym with lots of different fitness classes and mental health support through our Employee Assistance Program (EAP).
  • Thrive Where You Work: Enjoy the Alster Lake view from our central office with top-notch equipment, fun open spaces, and a large variety of snacks and drinks.
  • Join the Community! Participate in regular team and company events, including hackathons and social gatherings. We work together, and we celebrate together, too.

Our mission is to create an inspiring work environment for amazing people to achieve extraordinary things. Be part of it!

Skip writing cover letters. Tell us about your most passionate personal project, your desired salary, and your earliest possible start date. We are looking forward to your application!

We welcome applications from people who will contribute to the diversity of our company.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Director, Infrastructure & SRE at TailorCare

Director leads infrastructure, SRE, reliability, and security operations; writes Terraform, manages incidents, and builds the SRE team while maintaining hands-on technical work.

Lead Posted 2 days ago RemoteFirstJobs Product
What this role involves

About the Role

The Director of Infrastructure & SRE owns the function end-to-end: reliability, security, scalability, and operational governance of TailorCare’s infrastructure, plus the team that delivers it. You will be a peer to the Director of Software Engineering, Director of Data Engineering, and Director of Data Science, own the Infrastructure & SRE scorecard in front of the executive team, and lead vendor escalations with Salesforce, AWS, and Cresta, among others, at the Director level.

This is a player-coach role. In year one you will spend roughly 60% of your time hands-on (writing Terraform, leading incidents, doing architecture work) and 40% building the team and the practice. As the team scales, that ratio shifts toward leadership, but you will never stop being technical.

This is not a slideware role. We are not hiring a manager who reviews architecture diagrams from a distance. We are hiring an operator who codes, runs incidents, owns the platform, and ships

Primary Responsibilities

Infrastructure as Code

  • Converge all AWS resources to Terraform; eliminate manual provisioning
  • Establish reproducible environments (dev, staging, production) with proper isolation and parity
  • Standardize CI/CD pipelines across all engineering teams

Site Reliability

  • Define and operate SLOs, SLIs, and error budgets for all production systems (web/mobile applications, Salesforce, data processing, telephony stack)
  • Build observability (metrics, logs, traces, alerting) across AWS, Salesforce, telephony/omni-channel, and Cresta integrations
  • Stand up the infrastructure on-call rotation, incident management, and post-incident review discipline, including RCAs
  • Own uptime, MTTR, and incident-volume trends as published metrics

Disaster Recovery & Business Continuity

  • Design and implement a tested DR strategy with documented RPO/RTO commitments
  • Validate recovery procedures on a recurring cadence
  • Align DR posture with HITRUST and HIPAA expectations

Integration Reliability

  • Stabilize Salesforce, telephony/omni-channel, and Cresta integrations; close persistent gaps in skills-based routing, warm transfers, and telephony data parity
  • Partner with Data Engineering on the reliability of data ingest paths (Fivetran, SFTP, S3) and Salesforce bulk API flows.

Security & Compliance Engineering

  • Translate Security & Compliance policy into enforced infrastructure controls: IAM, encryption (at rest and in transit), network segmentation, secrets management, audit logging
  • Partner with Security & Compliance on HITRUST evidence, audit readiness, and remediation
  • Own vulnerability management across cloud and application layers

Email & Domain Infrastructure

  • Fix DNS, SPF, DKIM, DMARC, and IP reputation to resolve spam-folder deliverability impacting patient and operational communications
  • Own all TailorCare domain and email infrastructure

Developer Experience

  • Build and maintain test, staging, and ephemeral environments engineers actually use
  • Reduce cycle time and remove infrastructure friction from the SDLC
  • Establish self-service tooling so engineers ship without filing tickets

Team & Function Leadership

  • Hire, level, develop, and retain the Infrastructure & SRE team
  • Own the function’s MBR contribution: scorecard, risks, decisions needed
  • Partner with Engineering, Data, Product, and Security & Compliance leadership as a peer

Other duties as assigned

Qualifications

  • 10+ years in Infrastructure Engineering, SRE, or DevOps, with 3+ years in a senior IC or tech lead role and 2+ years directly managing engineers
  • Recent hands-on technical work (within the last 12 to 18 months) in Terraform, AWS, and production incident response
  • Track record of hiring, leveling, and developing infrastructure or SRE engineers
  • Deep AWS expertise (VPC, IAM, ECS/EKS, Lambda, RDS, DynamoDB, S3, API Gateway, WAF, Connect)
  • Production Terraform experience at scale (modules, state management, multi-environment)
  • Hands-on with observability stacks (CloudWatch, Datadog, Grafana, or equivalents)
  • Demonstrated experience standing up SRE practices: SLOs, on-call, incident management, blameless postmortems
  • Experience operating in a HIPAA or comparably regulated environment (PCI, SOC 2 Type II, HITRUST, FedRAMP)
  • CI/CD pipeline design (GitHub Actions, GitLab CI, or equivalent)
  • Ability and willingness to travel up to 10% as needed for onsite meetings, team collaboration, and company events.

Preferred Qualifications

  • Salesforce platform integration and operational experience
  • Amazon Connect or comparable contact center telephony platforms
  • Data platforms (Databricks, Snowflake, Fivetran)
  • HITRUST certification participation (e1 or r2)
  • AI/LLM-assisted operations tooling
  • Experience scaling an infrastructure function in a healthcare or other regulated growth-stage company

Who You Are

  • You own outcomes. When something breaks, you fix it and improve the system so it does not happen again.
  • You write code and ship infrastructure. You lead by doing, not by delegating.
  • You surface risks early. Bad news early is manageable; bad news late is expensive.
  • You build for clarity and simplicity. You distrust complexity that does not earn its keep.
  • You bring calm to incidents and discipline to operations.
  • You grow engineers. You hire well, develop your team, and create the kind of operating environment where senior people want to work.
  • You communicate with executives the way they want to be communicated with: concise, structured, honest, low-drama.

What you will deliver in year one

  • This role is explicitly hands-on. In year one:
  • You will personally write production Terraform and review infrastructure pull requests
  • You will influence product and engineering roadmaps in order to achieve the operational standards expected of the organization and our clients
  • You will participate in the infrastructure on-call rotation while it is being built
  • You will lead incidents until the team and process are mature enough to do so without you
  • You will pair directly with engineers on critical migrations

What’s In It For You

  • Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.
  • Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville.
  • Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.
  • Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!
  • Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.
  • Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.
  • Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.

TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Read the full description
Operations Director, Infrastructure & SRE at TailorCare

Director leads infrastructure, site reliability, disaster recovery, and security operations while maintaining hands-on technical contributions in Terraform, incident management, and platform architecture.

Lead Posted 2 days ago RemoteFirstJobs Product
What this role involves

About the Role

The Director of Infrastructure & SRE owns the function end-to-end: reliability, security, scalability, and operational governance of TailorCare’s infrastructure, plus the team that delivers it. You will be a peer to the Director of Software Engineering, Director of Data Engineering, and Director of Data Science, own the Infrastructure & SRE scorecard in front of the executive team, and lead vendor escalations with Salesforce, AWS, and Cresta, among others, at the Director level.

This is a player-coach role. In year one you will spend roughly 60% of your time hands-on (writing Terraform, leading incidents, doing architecture work) and 40% building the team and the practice. As the team scales, that ratio shifts toward leadership, but you will never stop being technical.

This is not a slideware role. We are not hiring a manager who reviews architecture diagrams from a distance. We are hiring an operator who codes, runs incidents, owns the platform, and ships

Primary Responsibilities

Infrastructure as Code

  • Converge all AWS resources to Terraform; eliminate manual provisioning
  • Establish reproducible environments (dev, staging, production) with proper isolation and parity
  • Standardize CI/CD pipelines across all engineering teams

Site Reliability

  • Define and operate SLOs, SLIs, and error budgets for all production systems (web/mobile applications, Salesforce, data processing, telephony stack)
  • Build observability (metrics, logs, traces, alerting) across AWS, Salesforce, telephony/omni-channel, and Cresta integrations
  • Stand up the infrastructure on-call rotation, incident management, and post-incident review discipline, including RCAs
  • Own uptime, MTTR, and incident-volume trends as published metrics

Disaster Recovery & Business Continuity

  • Design and implement a tested DR strategy with documented RPO/RTO commitments
  • Validate recovery procedures on a recurring cadence
  • Align DR posture with HITRUST and HIPAA expectations

Integration Reliability

  • Stabilize Salesforce, telephony/omni-channel, and Cresta integrations; close persistent gaps in skills-based routing, warm transfers, and telephony data parity
  • Partner with Data Engineering on the reliability of data ingest paths (Fivetran, SFTP, S3) and Salesforce bulk API flows.

Security & Compliance Engineering

  • Translate Security & Compliance policy into enforced infrastructure controls: IAM, encryption (at rest and in transit), network segmentation, secrets management, audit logging
  • Partner with Security & Compliance on HITRUST evidence, audit readiness, and remediation
  • Own vulnerability management across cloud and application layers

Email & Domain Infrastructure

  • Fix DNS, SPF, DKIM, DMARC, and IP reputation to resolve spam-folder deliverability impacting patient and operational communications
  • Own all TailorCare domain and email infrastructure

Developer Experience

  • Build and maintain test, staging, and ephemeral environments engineers actually use
  • Reduce cycle time and remove infrastructure friction from the SDLC
  • Establish self-service tooling so engineers ship without filing tickets

Team & Function Leadership

  • Hire, level, develop, and retain the Infrastructure & SRE team
  • Own the function’s MBR contribution: scorecard, risks, decisions needed
  • Partner with Engineering, Data, Product, and Security & Compliance leadership as a peer

Other duties as assigned

Qualifications

  • 10+ years in Infrastructure Engineering, SRE, or DevOps, with 3+ years in a senior IC or tech lead role and 2+ years directly managing engineers
  • Recent hands-on technical work (within the last 12 to 18 months) in Terraform, AWS, and production incident response
  • Track record of hiring, leveling, and developing infrastructure or SRE engineers
  • Deep AWS expertise (VPC, IAM, ECS/EKS, Lambda, RDS, DynamoDB, S3, API Gateway, WAF, Connect)
  • Production Terraform experience at scale (modules, state management, multi-environment)
  • Hands-on with observability stacks (CloudWatch, Datadog, Grafana, or equivalents)
  • Demonstrated experience standing up SRE practices: SLOs, on-call, incident management, blameless postmortems
  • Experience operating in a HIPAA or comparably regulated environment (PCI, SOC 2 Type II, HITRUST, FedRAMP)
  • CI/CD pipeline design (GitHub Actions, GitLab CI, or equivalent)
  • Ability and willingness to travel up to 10% as needed for onsite meetings, team collaboration, and company events.

Preferred Qualifications

  • Salesforce platform integration and operational experience
  • Amazon Connect or comparable contact center telephony platforms
  • Data platforms (Databricks, Snowflake, Fivetran)
  • HITRUST certification participation (e1 or r2)
  • AI/LLM-assisted operations tooling
  • Experience scaling an infrastructure function in a healthcare or other regulated growth-stage company

Who You Are

  • You own outcomes. When something breaks, you fix it and improve the system so it does not happen again.
  • You write code and ship infrastructure. You lead by doing, not by delegating.
  • You surface risks early. Bad news early is manageable; bad news late is expensive.
  • You build for clarity and simplicity. You distrust complexity that does not earn its keep.
  • You bring calm to incidents and discipline to operations.
  • You grow engineers. You hire well, develop your team, and create the kind of operating environment where senior people want to work.
  • You communicate with executives the way they want to be communicated with: concise, structured, honest, low-drama.

What you will deliver in year one

  • This role is explicitly hands-on. In year one:
  • You will personally write production Terraform and review infrastructure pull requests
  • You will influence product and engineering roadmaps in order to achieve the operational standards expected of the organization and our clients
  • You will participate in the infrastructure on-call rotation while it is being built
  • You will lead incidents until the team and process are mature enough to do so without you
  • You will pair directly with engineers on critical migrations

What’s In It For You

  • Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.
  • Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville.
  • Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.
  • Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets!
  • Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.
  • Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.
  • Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.

TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.

Read the full description
Operations Director Business Operations at Papa

Directs cross-functional business operations and client lifecycle management, oversees pilots, implementation, and strategic escalations across internal and client teams.

Lead Posted 3 days ago RemoteFirstJobs Product
What this role involves

Papa is a new kind of care built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.

Founded in 2017 and headquartered in Miami, Papa is backed by Canaan, Tiger Global Management, Comcast Ventures, SoftBank Vision Fund 2, TCG, Initialized Capital, and Seven Seven Six, among other revered institutional and individual investors. We envision a world where no one has to go it alone. Learn more at Papa.com.

About the Role:

This role sits within Business Operations, focused on strategy and enablement. The Business Operations team drives operational performance and business impact across Papa by owning the complex cross-functional work that sits between teams — from pilot execution, client operations to company-wide BizOps priorities — enabling every function to move with more speed and confidence. This role specifically  serves as the connective tissue between our client and internal teams and oversees the following key functions: Pilot Strategy & Ops,Client Implementation, Client Operations Strategy, and Utilization operations..

Key Responsibilities:

  • Operational Ownership: Manage day-to-day operations across relevant functional areas, ensuring seamless execution across the full client lifecycle—from pilot scoping through implementation, renewal, and ongoing engagement.
  • Implementation: Lead client implementation processes end-to-end, driving cross-functional accountability across CS, Ops, Product, and Engineering to deliver on implementation milestones and SLAs.
  • Strategic Escalation: Bring together perspectives across Sales, Ops, Product and Legal to present facts and data to Papa’s Executive leadership team and drive decisions required to serve our clients and prospects.
  • Pilot Strategy & Operations: Lead scoping, implementation & execution of custom pilot programs to test product- market fit and inform Papa’s GTM Product Strategy
  • Cross-Functional Collaboration: Collaborate cross-functionally with Product, IT, Operations, Sales, and Data teams to, triage and resolve complex, systemic client escalations and operational issues
  • Process Optimization: Maximize revenue and client satisfaction by deploying effective personnel, processes, and tooling across teams.

To qualify for this role, you must possess the following qualifications or an equivalent combination of education and experience:

Required

  • Experience: 7–10 years of experience in business operations, revenue operations, management consulting, and/or other in-house strategy/operations roles.
  • Collaboration: Proven ability to work collaboratively across a diverse set of functions, backgrounds, and working styles; driven by the mission with an empathetic, non-hierarchical approach.
  • Cross-Functional Partnership: Experience managing or closely partnering with client-facing teams (Client Success, Account Management, or Implementation) in addition to sales-facing functions.
  • Versatility: Demonstrated ability to operate across both commercial and operational workstreams, with comfort owning execution end-to-end rather than specializing in one function.
  • Project Management: Strong process design and project management skills applied to complex, multi-stakeholder implementations or operational workflows.
  • Problem-Solving & Adaptability: A proactive approach to multitasking and diving into details, with a high tolerance for diagnosing and resolving broken, high-stakes processes.
  • Communication & Analytics: Excellent communication and analytical skills, with the ability to distill complex data and strategies into simple, actionable recommendations.
  • Leadership Presence: Ability to synthesize complex problems, present them clearly, and debate recommendations with leadership.
  • Autonomy: Independently capable of seeking information, solving conceptual problems, aligning resources, and delivering results in challenging situations.

Ideally, you also have:

  • Industry Experience: Healthcare background, specifically working directly with health plans.
  • Commercial Experience: Experience working with enterprise sales teams.

Physical & Mental Requirements:

  • Data Synthesis & Cognitive Function: Ability to analyze, interpret, and synthesize complex, ambiguous data sets to formulate strategic business recommendations under tight deadlines.
  • Effective Information Exchange: Ability to accurately exchange, convey, and perceive detailed information, instructions, and strategic goals across various cross-functional teams and executive leadership.
  • Stationary Productive Time: Ability to remain in a stationary position for extended periods while utilizing computer systems, operational dashboards, and collaboration tools to execute daily tasks.
  • Multi-Project Cognitive Agility: Ability to maintain mental focus, cognitive flexibility, and emotional resilience while managing multiple competing priorities, high-stake deliverables, and team dynamics.
  • Strategic Collaboration: Ability to actively collaborate and problem-solve in a variety of virtual and/or in-person environments, ensuring alignment among diverse stakeholders.
  • Operational Drive: Ability to independently direct projects from conception to completion, maintaining the focus and persistence required to drive large-scale organizational change.

Mental & Cognitive Demands:

  • Analytical Thinking: Must be able to analyze complex data sets, identify trends, and synthesize information into actionable strategies.
  • Problem Solving: Requires the ability to diagnose, troubleshoot, and resolve high-stakes process bottlenecks and operational challenges independently.
  • Communication: Must frequently communicate, negotiate, and exchange accurate information cross-functionally and with external leadership.
  • Adaptability: Ability to maintain focus and prioritize tasks in a fast-paced environment with shifting priorities and multiple stakeholders.

Physical & Environmental Demands:

  • Sedentary Work: This is a largely sedentary role that requires remaining in a stationary position for extended periods while performing computer-based tasks.
  • Operation of Equipment: Constantly operates a computer, analytical software, and other digital collaboration tools.
  • Location & Travel: This position is typically performed in a standard home or corporate office environment. Occasional travel for team alignment or client meetings may be required.

Location:

Remote US

Benefits:

  • Competitive salary and equity package
  • Medical, dental and vision insurance coverage
  • HSA/FSA
  • 401(k) plan with a match up to 4%
  • Flexible PTO
  • Parental leave and caregiver leave

About Papa’s culture:

Papa’s culture is people first. While we have an incredible team of hard-working Papa people, at the end of the day, our company is really about community – and we celebrate that among our employees. We encourage everyone to bring their whole authentic selves to work. To be transparent. To be non-hierarchical. And, above all, to be a really good person.

We see ourselves as a place where every Papa employee feels they belong, a place where careers flourish, a place that brings back purpose and joy to work, a culture where visionaries/entrepreneurs are developed.

Papa is an equal opportunity employer. We proudly support the ParityPledge® for gender and racial parity at the highest levels of business. Equal Opportunity & Accommodation Statement: Papa is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require an accommodation at any point during the application or interview process, please let us know.

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Operations Head of Revenue Operations

Oversees sales operations, ensures operational efficiency of the sales engine, and drives strategic initiatives across revenue-generating processes.

Lead Posted 4 days ago Himalayas
What this role involves
The Head of Revenue Operations for B2B is responsible for the operational integrity and strategic rigor of our sales engine.
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Operations Process Governance and Operations Lead

Leads process governance and continuous improvement initiatives across finance, procurement, banking, and BPO operations.

Lead Posted 4 days ago Himalayas
What this role involves
Denova is expanding its team and is looking for a Process Governance and Operations Lead to support the governance and continuous improvement of Finance, Procurement, Banking and BPO operations.
Read the full description
Operations Manager, Monitoring & Site Management at Alimentiv

Leads clinical monitoring operations and site management for a CRO, overseeing resource planning, compliance, and quality delivery across European teams.

Lead Posted 4 days ago RemoteFirstJobs Product
What this role involves

ABOUT ALIMENTIV

Alimentiv is a global CRO with a singular focus: advancing therapies for patients with gastrointestinal diseases. GI is our WHY and for more than 30 years that purpose has driven our scientific rigour, operational excellence, and deep therapeutic expertise, including supporting more than 70% of IBD compounds in development.

We operate as a private, profit-with-purpose company, channeling our commercial success back into scientific research, technology, and our people. With approximately 700 people across multiple countries and three service lines, we are growing deliberately, and the capability of our leaders and our organization is central to how we get there.

If you want to do meaningful work, build something real, and invest back in research that changes lives — we want to meet you.

THE OPPORTUNITY

In this role, you will lead the day-to-day delivery of our Clinical Monitoring capability, with a focus on European CRAs. You will bring structure, clarity, and accountability to how we plan, manage, and continuously improve this critical function.

Your scope spans both operational leadership and strategic impact. From shaping policies and strengthening processes, to ensuring the quality and integrity of our clinical work at every level, you will play a central role. You will oversee resource planning, performance management, and compliance, ensuring our teams and partners deliver consistently high standards aligned with both regulatory expectations and industry best practice.

Working closely with sponsors and research partners, you will act as a trusted representative of our clinical monitoring and project teams throughout the full study lifecycle. You will bring expertise, credibility, and a solutions-oriented mindset to every interaction.

Positions available: 1; this opportunity is cross-listed in multiple locations. At this time, the position is open to those residing in Germany, United Kingdom, Ireland, Poland, Hungary, and Romania.

Closing date: June 12th, 2026, or later until successful candidate identified.

Project Planning

  • Working in conjunction with clinical monitoring and project leadership team members, identify, develop, plan for, monitor, approve and/or report on project specific processes and services related to site selection, clinical monitoring, ICH-GCP compliance issue resolution, and global project harmonization including SOP and QS document maintenance, periodic site visits and collaborating with IT support to meet sponsor requirements on a timely basis.

Customer Service Delivery

  • Represent and support the Clinical Monitoring teams with internal partners and external Sponsors to identify areas of improvement, to address sponsor/site concerns and to integrate new technologies and processes.
  • Ensure regulatory compliance, industry best practices, and organizational goals and targets are met and/or exceeded.

Team Management and Engagement

  • Manage members of the Clinical Monitoring teams, ensuring functional areas are adequately staffed with qualified personnel, providing ongoing support to staff in the areas of work allocation, resource planning, training and development, technology, process development, expense management, employee engagement and performance management (staff role development, evaluations, performance improvement and lost time management).

Third Party Contract Management

  • Identify, procure, and manage Clinical Monitoring (Clinical Operations Leads) Independent Contractor services, including needs assessment, recruitment, contract negotiations, Corporate and Sponsor policy compliance, training and development, cost monitoring and performance management, ensuring corporate, industry and regulatory service level, guidelines and regulations are maintained.

Product/Service Delivery Support

  • Provide expertise, developing tools to support project teams and business development in the areas of clinical, site and compliance monitoring and performance during the project life cycle starting from the bidding process through to reporting project findings to sponsors.

Qualifications

  • The successful candidate should have a College Diploma/University Degree in a relevant field (Health Sciences, Life Sciences preferred, or SoCRA and/or ACRP Certification/Designation) and a minimum of 4-6 years related experience + substantial on-going training.
  • Experience in managing CRA staff and ability to provide training and/or mentorship to colleagues on a 1:1 basis or meeting setting.
  • Ability to work in a remote global capacity
  • Strong knowledge of appropriate regulations and guidelines as they pertain to clinical monitoring and GCP.
  • Team player that has a customer service approach and is solution oriented.
  • Demonstrated leadership skills
  • Strong verbal, written, and organizational skills.
  • Ability to handle multiple tasks to meet deadlines in a dynamic environment.

Working Conditions

  • Home-based

€76,500 - €127,500 a year

+ bonus

Please note that the above range reflects the full spectrum of compensation for candidates located in Germany - our Talent Acquisition team will be happy to discuss specific local compensation at time of interview.

PHISHING SCAM WARNING: Alimentiv is aware of the continued increase of phishing scams, leveraging various methods of attack via email, text, voice and social media. Please note that Alimentiv only uses company email addresses, which contain “@alimentiv.com”, to communicate with candidates via email. If you are contacted by someone about an open job at Alimentiv, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you’ve been a victim of a phishing scam, please contact your local government cyber authority to report.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Director, Sales Strategy and Operations at Smartly

Directors sales strategy and operations by defining go-to-market priorities, leading planning processes, developing forecasting frameworks, and driving cross-functional initiatives to scale global commercial operations.

Lead Posted 5 days ago RemoteFirstJobs Product
What this role involves

Global Director, Sales Strategy and Operations

Smartly is looking for a Global Director, Sales Strategy and Operations to help shape and scale how our commercial organization operates globally. In this role, you will partner closely with Sales leadership and cross-functional teams to drive planning, operational rigor, forecasting, and strategic initiatives that support growth across regions and customer segments.

This role is well suited for someone who combines strong analytical thinking with business judgment and operational execution. You will work across teams to improve decision-making, streamline processes, and ensure our global go-to-market organization can scale effectively as the business grows.

What You Will Do

  • Partner with global Sales leadership to define and operationalize go-to-market priorities and commercial strategy
  • Lead annual and quarterly planning processes, including territory planning, quota modeling, capacity planning, and performance tracking
  • Develop forecasting frameworks, reporting structures, and business insights that support data-driven decision-making
  • Analyze pipeline health, sales performance, conversion trends, and operational metrics to identify opportunities and risks
  • Drive cross-functional initiatives with Finance, Marketing, Customer Success, and Business Operations teams to improve commercial effectiveness
  • Build scalable operational processes and frameworks that improve efficiency and consistency across regions
  • Prepare executive-level business reviews, strategic analyses, and recommendations for senior leadership stakeholders
  • Identify areas for process improvement and lead operational change initiatives that support company growth

What We Are Looking For

  • Strong experience in sales strategy, revenue operations, business operations, management consulting, or related commercial strategy functions
  • Experience working with global sales organizations and supporting cross-regional go-to-market teams
  • Strong analytical and problem-solving skills with the ability to translate data into actionable business insights
  • Experience with forecasting, pipeline management, sales planning, and performance reporting
  • Ability to work through ambiguity and drive alignment across multiple stakeholders and functions
  • Strong communication and presentation skills, including experience working with senior business leaders
  • Comfortable balancing strategic thinking with hands-on operational execution
  • Experience working with CRM and business intelligence tools such as Salesforce, Looker, Tableau, or similar platforms

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you’ll find:

An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.

Global Impact: Contribute to a company making a global impact, directly influencing our customers’ success and business growth.

Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.

Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.

Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.

The processing of your information is described in our Candidate Privacy Notice.

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Operations Director of Trade Surveillance and Best Execution at tastytrade

Leads trade surveillance and best execution program for a broker-dealer, managing operations, regulatory compliance, and cross-functional teams to ensure fair trading and accurate reporting.

Lead Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

Company Name: tastytrade

Role: Head of Trade Surveillance and Best Execution

Location: Chicago, IL - Hybrid (3 days/week in office)

Licensure: FINRA Series 4,7,24, and 63 (or equivalents)

Come join a cross-functional team dedicated to protecting clients and the firm by ensuring trades are supervised, fairly executed, and accurately reported.  You will own the end-to-end best execution and trade surveillance program for the broker-dealer, helping the business meet regulatory expectations while supporting scalable growth.  You will work closely with Trading Desk, Operations, Compliance, Technology, and Finance to design controls, analyze execution quality, and resolve complex trading issues.  Your work will turn trading data, venue analytics, and surveillance outputs into clear actions, reports, and process improvements that directly influence senior management decisions.

What You’ll Do:

  • Program Ownership: Lead the best execution program while continuously improving the firm’s trade surveillance and best execution frameworks, policies, and procedures including venue analysis, routing reviews, and regular execution quality assessments and reports under FINRA Rule 5310.
  • Trade Management Operations: Manage trade management operations across the trade lifecycle (capture, allocation, corrections, breaks), ensuring accurate and timely processing and recordkeeping.
  • Technology & Systems: Leveraging automated surveillance systems, data analytics, and emerging technologies to monitor and analyze trading activity more effectively. This would include tuning alert logic, managing surveillance platforms, and working closely with engineering.
  • Regulatory Interface: Own trade-and execution-related regulatory reporting (e.g., CAT/CAIS, FINRA trade reporting facilities, and, where applicable, Rules 605⁄606 disclosures).
  • Team Leadership: Coordinating across compliance, legal, and trading desks and reporting to senior management and regulators, while managing a Market Structure and Order Routing Specialist.
  • Policy & Procedure: Ensuring the firm’s written supervisory procedures (WSPs) reflect current regulatory expectations and actual practice. Maintain and enhance written supervisory procedures, management reports, and committee materials that document reviews, decisions, and remediation.
  • Projects: Partner on projects and system changes involving OMS/EMS, surveillance platforms, and data feeds, including testing, calibration, and control design.

Who You Are:

  • Bachelor’s degree in Economics, Business, Finance, Accounting, or related field (or equivalent work experience).

  • FINRA Series 4,7,24, and 63 (or equivalents).

  • 7-10 years of experience in broker-dealer trade surveillance, best execution, trading operations, or trade compliance.

  • Strong working knowledge of FINRA Rules 5310 and 3110, SEC execution and reporting rules, and broker-dealer supervisory frameworks.

  • Experience with trade surveillance and reporting platforms and OMS/EMS systems, plus strong data skills using tools such as Tableau and SQL or similar analytics.

  • Experience with managing relationships with market managers and counterparties

  • Ability to interpret complex trading and venue data, communicate findings clearly in writing and verbally, and influence stakeholders across trading, operations, risk, legal, and compliance.

  • High integrity, attention to detail, and a control mindset, with comfort working in a fast-paced, regulated trading environment and managing competing priorities.

Company Perks + Benefits:

  • Performance Bonuses
  • Stock Purchase Options
  • 401k Plan
  • Medical/Dental/Vision Benefits
  • 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
  • 10 Paid Sick Days
  • Gym Membership Reimbursement
  • Commuter Benefits
  • Pet Insurance
  • Wellness & Mental Health Programs
  • Charitable Donation Matching
  • Two Paid Volunteer Days Off
  • Daily catered lunch when in the office
  • Full kitchen with snacks and beverages
  • In-building gym
  • Shuttle to/from Metra

Salary Range: $170,000 - $190,000

The actual salary offered will be based on the candidate’s level of experience and qualifications

Discretionary performance bonus: 15-20% of base salary based on individual and company performance

About IGNA + tasty

IG North America is home to tastytrade, tasty live, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof.

From our headquarters in Chicago’s Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty _live_ providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.

We’re a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you’re building technology, creating content, serving customers, or supporting operations, you’ll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we’ll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here.

Location: Our office is in the West Loop - Chicago’s growing center of tech, great cuisine, and high-end bars.

tastytrade | tasty live | tastyfx | tastycrypto

1330 W Fulton Market, Chicago, IL 60607

*Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

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Operations Director, Country Operations Management

Provides managerial oversight to country operations managers and ensures delivery of operational objectives across regional groups.

Lead Posted 5 days ago Jobicy AI
What this role involves
JOB SUMMARYThe Director of Country Operations Management will provide managerial oversight to Country (study) Operations Manager (CsOM) colleagues in their respective groups and their associated deliverables within and across that...
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Operations Director, Country Operations Management

Provides managerial oversight to country operations managers and ensures delivery of operational objectives across regional groups.

Lead Posted 5 days ago Jobicy AI
What this role involves
JOB SUMMARYThe Director of Country Operations Management will provide managerial oversight to Country (study) Operations Manager (CsOM) colleagues in their respective groups and their associated deliverables within and across that...
Read the full description
Operations Facilities Operations Manager at OpenAI

Leads day-to-day operations of AI data center facilities, managing electrical/mechanical systems, commissioning transitions, vendor coordination, and incident response.

Lead Posted 5 days ago RemoteFirstJobs Product
What this role involves

About the Team

OpenAI is helping build the infrastructure that powers the next generation of artificial intelligence. Through Stargate, we are developing and operating large-scale AI compute campuses that require world-class execution across data center design, construction, commissioning, and operations.

The Infrastructure Operations team is responsible for bringing AI infrastructure online and ensuring it operates reliably at scale. We partner closely with hardware, network, deployment, construction, and operations teams to deliver mission-critical environments capable of supporting frontier AI workloads. As our footprint expands, operational excellence becomes increasingly important to ensuring safe, reliable, and efficient campus operations.

About the Role

We are seeking a Facilities Operations Manager to support the commissioning, operational readiness, and long-term operation of next-generation AI data center campuses.

This role sits at the intersection of construction, commissioning, hardware deployment, and facilities operations. You will be responsible for ensuring mission-critical infrastructure is prepared to support hardware deployment, transitioned successfully into production operations, and maintained to the highest standards of reliability and availability.

You will lead day-to-day operational execution across electrical, mechanical, controls, and supporting infrastructure systems while partnering closely with commissioning teams, site operators, vendors, and engineering organizations. This role requires a strong blend of technical depth, operational leadership, and cross-functional execution.

Key Responsibilities

  • Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses.

  • Own operational readiness activities supporting new campus deployments and infrastructure expansion.

  • Partner with commissioning teams to transition facilities from construction and startup into steady-state operations.

  • Develop, implement, and continuously improve operating procedures, maintenance programs, and response plans.

  • Lead infrastructure incident response efforts and coordinate recovery activities during critical events.

  • Drive root cause analysis investigations and corrective action programs to improve reliability and operational performance.

  • Manage vendors, contractors, and service providers supporting facility operations.

  • Partner with hardware deployment, networking, and engineering teams to coordinate infrastructure changes and maintenance activities.

  • Monitor facility performance, operational risk, and capacity utilization across critical systems.

  • Support staffing, training, and development of facilities operations personnel.

  • Ensure compliance with safety, environmental, and operational standards.

  • Establish operational processes that scale alongside OpenAI’s rapidly growing infrastructure footprint. (OpenAI)

Qualifications

  • 8+ years of experience operating mission-critical facilities, data centers, industrial infrastructure, or large-scale technical operations environments.

  • Possess strong knowledge of electrical distribution systems, generators, UPS systems, cooling systems, and building controls.

  • Have experience supporting commissioning, operational readiness, or infrastructure turnover programs.

  • Have led facility operations teams, contractors, and third-party vendors.

  • Are comfortable responding to incidents and making decisions in high-pressure operational environments.

  • Have experience developing maintenance strategies, operating procedures, and reliability programs.

  • Enjoy operating in fast-paced environments with significant ambiguity and rapid growth.

  • Communicate effectively across technical and non-technical stakeholders.

Preferred Skills

  • Experience supporting hyperscale, cloud, AI, HPC, or mission-critical data center environments.

  • Experience with liquid cooling systems and high-density compute deployments.

  • Familiarity with reliability engineering methodologies, root cause analysis, and preventative maintenance programs.

  • Experience supporting large-scale infrastructure deployment programs.

  • Experience working across construction, commissioning, engineering, and operations organizations.

  • Experience scaling operational processes across multiple campuses or geographic regions.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Operations Global Payroll Implementation Country Lead at Remote

Leads global payroll implementation projects for international clients, managing end-to-end delivery from planning through live operations across specified countries or regions.

Lead Remote Posted 5 days ago RemoteFirstJobs Product
What this role involves

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Global Payroll Country (or Regional) Lead , joining our Implementation team.

What you bring

  • Extensive payroll experience in a client payroll environment.
  • Expert legislative knowledge in the relevant Country.
  • Payroll implementation experience .
  • Strong communication skills for explaining payroll processes and issues to customers and other stakeholders.
  • Deep knowledge in using local payroll tools and software tools like SAP, Excel / Google Sheet.
  • An analytical mindset with great problem-solving abilities.
  • Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
  • Experience in accounting/reconciliations.
  • Is a productivity geek and will constantly think of ways to improve and speed up their work.
  • You understand the need and ideal to work largely asynchronously.
  • Writes and speaks fluent English
  • It’s not required to have experience working remotely, but considered a plus

Key Responsibilities

  • Act as a true subject matter expert for the specified country / region
  • Attend Sales calls as the Country Payroll Lead
  • Participate in Sales hand-over, Lead client hand-over and client kick-off calls
  • Lead the planning, execution, and monitoring of global payroll implementation projects, ensuring timely delivery
  • Lead the process from inception through to Parallel runs and the first month of ‘Live’ payroll before handing over to Payroll Operations
  • Ensure that there is a record of all decisions that were taken throughout the implementation process and ensure Payroll Operations have full visibility including any Standard Operating Procedures that they will require to fulfil ‘Business As Usual’
  • Develop and maintain detailed project plans & timelines.
  • Serve as the primary point of contact for the team for all stakeholders involved in the implementation process, including internal teams & customers.
  • Develop and implement standardised payroll processes, project plans and procedures to ensure consistency and efficiency.
  • Provide ongoing support during and after the implementation to resolve any issues or challenges.
  • Support the wider implementation team (including Payroll Generalist) and ops team.
  • Have a focus on KPIs and SLAs.
  • Skilled in implementing and improving processes.
  • Ability to mentor, support and lead our Payroll Generalists who will be working alongside you.
  • Working with internal teams to improve our platform, completing UAT testing through to shipping. Ensuring all changes are documented

Practicals

  • You’ll report to: Manager, Payroll Operations
  • Team: Global Payroll Operations
  • Location: Anywhere in the World
  • Start date: As soon as possible

Application process

  1. (async) Profile review
  2. Interview with recruiter
  3. Interview with team member(s)
  4. Interview with future manager
  5. Bar raiser
  6. (async) Offer
  7. Prior employment verification check

#LI-DNP

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

£62,050—£69,800 GBP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

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Operations Regional Market Engineering Manager at Millennium Radio Group, LLC

Oversees technical engineering operations across multiple radio broadcast markets, ensuring FCC compliance, broadcast continuity, and infrastructure strategy with independent decision-making authority.

Lead Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

Regional Market Engineering Manager - Laramie

*This is a hybrid position that involves travel, after-hours and weekend work, and on-call availability as required. You will be supporting our Fort Collins, Grand Junction, Montrose, Casper, Cheyenne, and Laramie markets. *

About Townsquare Media:

Townsquare is a media, entertainment, and digital marketing solutions company dedicated to serving small and mid-sized markets across the U.S. We own and operate 354 radio stations and more than 400 local websites across 74 markets—including trusted Fort Collins, Grand Junction, Montrose, Casper, Cheyenne, and Laramie stations.

We combine the power of local media with best-in-class digital solutions to help businesses grow—offering everything from broadcast and digital advertising to SEO, web design, and programmatic marketing.

The Regional Market Engineering Manager Opportunity:

Townsquare Media is looking for a Market Engineering Manager to oversee our multi-station broadcast radio facility in the Fort Collins, Grand Junction, Montrose, Casper, Cheyenne, and Laramie markets.

This position serves as the sole technical authority for market-level engineering operations and is responsible for the planning, analysis, and independent decision-making that governs broadcast continuity, FCC compliance, and infrastructure strategy across all assigned stations. The Market Engineering Manager exercises independent judgment on matters that directly affect station revenue, regulatory standing, and operational performance, and will personally perform technical work when operational circumstances require.

Essential Functions:

The following duties are essential functions of this position. The ability to perform each of these functions, with or without reasonable accommodation, is a condition of employment.

Independent Judgment and Decision-Making

  • Exercise independent judgment to assess, prioritize, and resolve technical failures affecting station broadcast continuity, including real-time decisions during on-air emergencies where delays directly impact revenue and regulatory standing
  • Evaluate equipment performance and determine appropriate corrective action, including the authority to take systems offline, reroute signals, or authorize emergency repairs without prior approval when broadcast continuity is at risk
  • Ability and willingness to serve as Chief Operator under FCC rules, with independent authority to ensure station compliance with all applicable technical regulations
  • Conduct root cause analysis of equipment failures and develop technical solutions to prevent recurrence
  • Evaluate and optimize broadcast transmission infrastructure and technical systems to ensure operational continuity and regulatory compliance
  • Develop technical operating standards for market engineering operations
  • Develop and recommend capital expenditure plans for infrastructure upgrades, including vendor evaluation, budget proposals, and cost-benefit analysis for executive approval
  • Evaluate and select vendors and contractors for engineering projects and maintenance

Technical Operations

  • Inspect, diagnose, repair, and maintain all broadcast radio station equipment, including transmitters, antennas, satellite downlinks, automation systems, studio equipment, remote equipment, generators, telephone systems, and related equipment
  • Install and maintain AoIP and automation systems (Zetta and Wheatstone experience preferred)
  • Maintain and troubleshoot AM directional antenna systems
  • Maintain EAS systems, logging compliance, and related equipment
  • Maintain personal computers, servers, printers, and software; perform updates as needed
  • Install and maintain LAN systems
  • Ensure compliance with all Company Engineering and Information Technology practices

Travel and Emergency Response

  • Maintain a valid driver’s license and reliable transportation
  • Drive independently to multiple transmitter sites across assigned markets, including remote locations
  • Respond to emergency equipment failures on short notice, including after hours and weekends; this role requires on-call availability reflecting the position’s independent authority over broadcast operations
  • Travel between sites safely and efficiently, navigating to locations without assistance

Cognitive and Communication Requirements

  • Read and interpret technical documents, safety rules, operating and maintenance instructions, schematics, and procedure manuals
  • Follow detailed verbal and written instructions accurately and retain information necessary to complete tasks
  • Identify and differentiate between multiple transmitters, equipment components, and site locations
  • Diagnose equipment issues and make real-time decisions to restore broadcast operations
  • Write routine reports, technical documentation, and correspondence
  • Communicate effectively with programming staff, management, and other employees to achieve operational goals
  • Interface with the Senior Vice President of Engineering, Senior Vice President of
  • Information Technology, and other Corporate Technical Staff to ensure current guidance and best practices are followed

Safety and Physical Requirements

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Follow all safety protocols for working with high-voltage equipment and at tower sites
  • Maintain situational awareness to prevent falls and injuries
  • Climb ladders and work at heights
  • Work in varying weather conditions and outdoor environments
  • Frequently stand, walk, sit, use hands to handle or feel, reach with hands and arms, and talk or hear
  • Occasionally climb, balance, stoop, kneel, crouch, or crawl
  • Frequently lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds
  • Maintain close visual acuity to prepare and analyze data and figures, view a computer terminal, read extensively, inspect small defects and parts, operate machines, and use measurement devices

Qualifications:

Required

  • Five or more years of progressively responsible broadcast engineering experience, or an equivalent combination of education and experience
  • Demonstrated ability to exercise independent technical judgment in high-pressure, time-sensitive environments
  • Proficiency with Microsoft Windows, Microsoft Office, networking concepts, computer hardware, and wireless/handheld devices
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret instructions furnished in written, oral, diagram, or schedule form

Preferred

  • SBE certification or computer-related certification
  • Experience with Zetta and Wheatstone systems

Benefits:

  • 3 weeks of PTO (+ 9 paid holidays)
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Casual, high-energy work environment
  • Opportunity for upward mobility
  • Company provided laptop
  • Competitive salary + bonus program
  • Company discounts
  • Pet Insurance
  • Time off for volunteering
  • And much more…

Disclaimer:

This job description should not be construed to imply that these requirements are the exclusive standards of the position. The incumbent will follow any other instructions and perform any other related duties as may be required by the supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Us:

Townsquare is a community-focused digital media, digital marketing solutions and radio company focused outside the Top 50 markets in the U.S. Our assets include Townsquare Interactive, a digital marketing services subscription business providing web sites, search engine optimization, social platforms and online reputation management for approximately 21,900 SMBs; Townsquare IGNITE, a proprietary digital programmatic advertising technology with an in-house demand and data management platform; and Townsquare Media, our portfolio of 357 local terrestrial radio stations in 74 cities with corresponding local news and entertainment websites and apps including legendary brands such as WYRK.comWJON.com, and NJ101.5.com, along with a network of national music brands including XXLmag.comTasteofCountry.comUltimateClassicRock.com and Loudwire.com.

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.

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Operations Facilities Operations Manager at OpenAI

Leads day-to-day operations of AI data center campuses, managing electrical/mechanical infrastructure systems, commissioning transitions, and incident response.

Lead Posted 5 days ago RemoteFirstJobs Product
What this role involves

About the Team

OpenAI is helping build the infrastructure that powers the next generation of artificial intelligence. Through Stargate, we are developing and operating large-scale AI compute campuses that require world-class execution across data center design, construction, commissioning, and operations.

The Infrastructure Operations team is responsible for bringing AI infrastructure online and ensuring it operates reliably at scale. We partner closely with hardware, network, deployment, construction, and operations teams to deliver mission-critical environments capable of supporting frontier AI workloads. As our footprint expands, operational excellence becomes increasingly important to ensuring safe, reliable, and efficient campus operations.

About the Role

We are seeking a Facilities Operations Manager to support the commissioning, operational readiness, and long-term operation of next-generation AI data center campuses.

This role sits at the intersection of construction, commissioning, hardware deployment, and facilities operations. You will be responsible for ensuring mission-critical infrastructure is prepared to support hardware deployment, transitioned successfully into production operations, and maintained to the highest standards of reliability and availability.

You will lead day-to-day operational execution across electrical, mechanical, controls, and supporting infrastructure systems while partnering closely with commissioning teams, site operators, vendors, and engineering organizations. This role requires a strong blend of technical depth, operational leadership, and cross-functional execution.

Key Responsibilities

  • Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses.

  • Own operational readiness activities supporting new campus deployments and infrastructure expansion.

  • Partner with commissioning teams to transition facilities from construction and startup into steady-state operations.

  • Develop, implement, and continuously improve operating procedures, maintenance programs, and response plans.

  • Lead infrastructure incident response efforts and coordinate recovery activities during critical events.

  • Drive root cause analysis investigations and corrective action programs to improve reliability and operational performance.

  • Manage vendors, contractors, and service providers supporting facility operations.

  • Partner with hardware deployment, networking, and engineering teams to coordinate infrastructure changes and maintenance activities.

  • Monitor facility performance, operational risk, and capacity utilization across critical systems.

  • Support staffing, training, and development of facilities operations personnel.

  • Ensure compliance with safety, environmental, and operational standards.

  • Establish operational processes that scale alongside OpenAI’s rapidly growing infrastructure footprint. (OpenAI)

Qualifications

  • 8+ years of experience operating mission-critical facilities, data centers, industrial infrastructure, or large-scale technical operations environments.

  • Possess strong knowledge of electrical distribution systems, generators, UPS systems, cooling systems, and building controls.

  • Have experience supporting commissioning, operational readiness, or infrastructure turnover programs.

  • Have led facility operations teams, contractors, and third-party vendors.

  • Are comfortable responding to incidents and making decisions in high-pressure operational environments.

  • Have experience developing maintenance strategies, operating procedures, and reliability programs.

  • Enjoy operating in fast-paced environments with significant ambiguity and rapid growth.

  • Communicate effectively across technical and non-technical stakeholders.

Preferred Skills

  • Experience supporting hyperscale, cloud, AI, HPC, or mission-critical data center environments.

  • Experience with liquid cooling systems and high-density compute deployments.

  • Familiarity with reliability engineering methodologies, root cause analysis, and preventative maintenance programs.

  • Experience supporting large-scale infrastructure deployment programs.

  • Experience working across construction, commissioning, engineering, and operations organizations.

  • Experience scaling operational processes across multiple campuses or geographic regions.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Operations Area Director, Delivery

Oversees data center engineering and construction project delivery, managing programs and teams across multiple facilities.

Lead Posted 5 days ago Jobicy AI
What this role involves
Meta is seeking an experienced Area Program Delivery Director to join our Data Center Engineering & Construction Team. Our data centers are the foundation upon which our rapidly scaling infrastructure...
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Operations Product Operations Director

Directs product operations strategy and execution for an ERP-native AI platform serving financial operations teams.

Lead Posted 5 days ago Jobicy AI
What this role involves
Zone & Company Software Consulting LLC (“Zone”) is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. We are redefining how finance teams operate by...
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Operations Gerente de Operações

Operations manager oversees logistics, inventory, production, fulfillment, and marketplace operations while leading teams and optimizing processes for efficiency and cost reduction.

Lead Posted 5 days ago RemoteOK Dev
What this role involves
DESCRIÇÃO SUMARIA DO CARGO

O Gerente de Operações é responsável por planejar, coordenar e otimizar todas as atividades operacionais da GRA Comércio, abrangendo logística, estoque, produção, expedição e operação de marketplaces. Atua de forma estratégica para garantir eficiência operacional, cumprimento de prazos, redução de custos, padronização de processos e integração entre áreas, assegurando crescimento sustentável e excelência no atendimento aos clientes.

Gestão Estratégica das Operações

  • Planejar, coordenar e supervisionar as operações de logística, estoque, produção e expedição.
  • Definir prioridades operacionais alinhadas às demandas comerciais e estratégicas da empresa.
  • Garantir eficiência, produtividade e padronização dos processos operacionais
  • Atuar como elo entre operações, comercial, compras, financeiro e diretoria.

Logística e Estoque

  • Gerir o fluxo de recebimento, armazenagem, separação, expedição e transporte de mercadorias.
  • Garantir níveis adequados de estoque, evitando rupturas e excessos. Acompanhar inventários, acuracidade de estoque e indicadores logísticos.
  • Otimizar rotas, prazos de entrega e custos de frete.

Produção (Telas, cortes e manufatura interna)

  • Planejar e acompanhar a produção de telas, cortes de lonas, mangueiras, borrachas e acrílicos. (outros produtos)
  • Garantir cumprimento de prazos, padrões de qualidade e segurança na produção.
  • Integrar produção com estoque, vendas e logística para atendimento eficiente dos pedidos
  • Propor melhorias nos processos produtivos visando ganho de eficiência e redução de desperdícios.
  • Manutenção de equipamentos

Marketplace e E-commerce (Mercado Livre)

  • Supervisionar a operação do Mercado Livre e demais canais digitais sob a ótica operacional.
  • Garantir cumprimento de SLAs, prazos de envio, qualidade de embalagem e reputação da conta.
  • Integrar logística, estoque e expedição às demandas do e-commerce.
  • Acompanhar indicadores operacionais do marketplace (tempo de envio, atrasos, devoluções).
  • Gestão de estoque sobre poder de terceiros ( full- ml)

Gestão de Pessoas e Liderança

  • Liderar equipes operacionais (logística, estoque, produção e expedição). Distribuir tarefas, acompanhar desempenho e promover desenvolvimento do time.
  • Garantir cumprimento de normas de segurança, uso de EPIs e boas práticas operacionais.
  • Atuar na resolução de conflitos e melhoria do clima organizacional da operação.

Indicadores, Processos e Melhoria Contínua

  • Desenvolver e acompanhar indicadores de desempenho (produtividade, custos, prazos, perdas, retrabalho).
  • Elaborar relatórios operacionais para a diretoria.
  • Propor melhorias contínuas em processos, layout, sistemas e fluxos de trabalho.
  • Apoiar projetos estratégicos de crescimento e estruturação da operação.
  • Garantir informações sistematicamente

REQUISITOS DO CARGO

Conhecimentos Técnico

ESCOLARIDADE MÍNIMA E DESEJADA

Mínima: Ensino superior completo em Administração, Logística, Engenharia de Produção ou áreas correlatas.

Desejável: Pós-graduação em Gestão de Operações, Logística, Supply Chain ou Gestão Industrial.

CURSOS EXTRAS

Gestão de Operações e Processos

Logística e Supply Chain

Gestão de Estoques e Produção

Indicadores de Desempenho (KPIs)

EXPERIÊNCIA

Experiência sólida em gestão operacional, logística, estoque e/ou produção.

Desejável vivência com e-commerce ou marketplaces (Mercado Livre).

Experiência com liderança de equipes operacionais.

  • HARD SKILL

Gestão de operações e processos

Logística e controle de estoque

Planejamento e controle de produção

Gestão de indicadores (KPIs)

Otimização de custos e prazos

Integração operacional com e-commerce

  • SOFT SKILL

Liderança e tomada de decisão

Visão estratégica

Organização e disciplina operacional

Capacidade analítica

Comunicação clara

Proatividade e foco em resultados
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Operations Director of Partner Operations

Leads strategic management and operational success of hospital partnerships, overseeing program implementation, clinical integration, and performance governance.

Lead Posted 5 days ago RemoteOK Dev
What this role involves
The Role

We are urgently seeking a clinically-adept and highly experienced Director of Partner Operations to lead the strategic management and operational success of our key hospital and health system partnerships.

This pivotal role requires a strong fusion of clinical knowledge, expert project management, and strategic account leadership to drive the successful implementation, adoption, and ongoing clinical value realization of our programs within complex hospital environments. You will be the dedicated operational and strategic leader, ensuring seamless integration and achieving defined clinical and operational outcomes.

Key Responsibilities Analytics & Strategy: Translate performance reports and KPIs into actionable strategic plans and operational adjustments necessary to meet or exceed targets.


  • Strategic Partnership & Clinical Engagement
  • Account Ownership: Serve as the dedicated operational lead for assigned hospital system partners, owning overall relationship health, partner satisfaction, and driving the achievement of established clinical outcomes.
  • Deep Clinical Integration: Engage directly with hospital department leads, CMOs, CNOs, and operational leaders to understand clinical pathways and ensure seamless integration of our programs into existing hospital workflows.
  • Value Realization: Proactively identify growth opportunities by continuously demonstrating the clinical and economic ROI of the partnership to executive stakeholders.
  • Relationship Cultivation: Build and maintain high-trust, long-term relationships with mid-to-senior level hospital executives.
  • Program/Project Implementation Leadership
  • End-to-End Management: Lead and execute the full project lifecycle for new partner implementations, including detailed planning, resource allocation, and risk management.
  • Implementation Oversight: Drive the clinical and operational onboarding process, ensuring rapid time-to-value and smooth integration with hospital IT/EMR systems.
  • Cross-Functional Coordination: Act as the primary operational hub, expertly coordinating internal teams (Product, Clinical Ops, Technology) to meet partner commitments and milestones.
  • Operational Performance & Governance
  • Performance Tracking: Oversee performance governance, and present regular, data-driven operational and clinical health reports to executive stakeholders, both internal and external.
  • Issue Resolution: Act as the highest-level operational escalation point, managing and resolving complex clinical workflow issues swiftly to minimize disruption.



What We're Looking For (Qualifications)

  • Clinical Background in Philadelphia (Highly Ideal): Active or prior experience as a Registered Nurse (RN), Paramedic, or Social Worker is strongly preferred.
  • Hospital Experience: Deep, demonstrable understanding of hospital clinical workflows, service line operations, and the financial/operational challenges of acute care delivery.
  • Attention to Detail: Exceptional organizational skills and a high attention to detail in navigating complex clinical environments and implementation plans.
  • Experience: 5+ years of progressive experience in strategic account management, partner operations, or complex project management specifically within the hospital/health system space.
  • Education: Bachelor's degree in Business Administration, Healthcare Management, Clinical Sciences (e.g., Nursing, Allied Health), or a related field.
  • Project Leadership: Proven expertise in leading and managing large-scale, complex implementation projects.
  • Executive Communication: Exceptional executive-level communication, presentation, and negotiation skills, with proven ability to influence hospital administrators and clinical leadership.
  • Travel: Ability to travel up to 50% to manage critical partner relationships and implementations.



We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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