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Teach English to children online or in-person with flexible scheduling and no minimum hours required.
Deliver instructor-led training on integration and AI platforms to customers, partners, and internal teams while developing educational materials and learning experiences.
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are looking for an exceptional Technical Instructor/Trainer, to join the Education and Training team. In this role, you will work closely with cross-functional teams to deliver high-impact instructor-led training—both virtually and in-person—for customers, partners, and internal teams. You will help people gain the skills and confidence to succeed with our platform by delivering engaging learning experiences.
This role requires a solid understanding of integration technologies, strong communication skills, and a passion for teaching and empowering others. Hands-on experience with iPaaS or AI solutions and a background in technical training or enablement is highly desirable.
In this role, you will also be responsible for the following:
Education Program Development
Contribute to the design and development of training materials such as presentations, hands-on labs, and supporting documentation.
Deliver engaging training modules via Workato Academy, covering platform setup, configuration, integration, and troubleshooting.
Collaborate with instructional designers and subject matter experts to ensure training content is clear, accurate, and aligned to program goals.
Training Delivery
Lead in-person and virtual training sessions for customers, partners, and internal teams.
Provide live demonstrations, guided labs, and practical exercises to reinforce learning.
Adjust delivery methods to support different learning styles and technical backgrounds.
Certification & Assessment
Assist in the development and delivery of certification exams and assessments.
Support the maintenance and updating of certification content to reflect product changes and new features.
Technical Support During Training
Provide guidance and assistance to training participants during sessions.
Help troubleshoot and resolve technical issues related to the Workato platform in the context of training.
Continuous Improvement
Regularly update training materials to stay aligned with product updates and evolving best practices.
Gather and act on feedback from participants to continuously improve training content and delivery.
Stay current with trends in iPaaS and integration technologies to ensure training remains relevant.
3–5 years of experience in one or more of the following roles at a SaaS/iPaaS company:
Technical instruction or training delivery
Solutions engineering, consulting, or professional services
Hands-on experience with iPaaS platforms such as MuleSoft, Dell Boomi, Informatica, or similar.
Solid understanding of integration concepts, APIs, web services, and data transformation.
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Demonstrated experience delivering technical training or enablement programs, ideally in SaaS or cloud integration.
Excellent communication and presentation skills with the ability to explain technical concepts clearly.
Problem-solving skills and comfort with troubleshooting during training.
Ability to work independently as well as in a collaborative team environment.
Relevant certifications in iPaaS or related technologies are a plus.
Enthusiastic and authentic communicator with a passion for teaching.
Confident in facilitating interactive sessions and answering live questions.
Skilled at engaging learners across varying technical skill levels.
Comfortable presenting in English to global audiences (native or strong proficiency required).
The pay for this role may range between $75,000 - $105,000 plus bonus, benefits, perks, and equity.
(REQ ID: 2771)
Creates learning paths, tutorials, and training materials for cloud platform customers, partners, and internal teams to support product adoption and onboarding.
Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.
We run T-Cloud Public! T-Cloud Public is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.
Purpose
We are looking for a digital learning specialist who can translate complex cloud topics into clear, structured and engaging learning material. As Digital Learning Specialist, you build training paths for customers, partners and sales teams and ensure that all learning formats support a fast and confident use of the T-Cloud Public. You work closely with product teams, journey owners and the offshore development team to create content that reflects real workflows and platform behaviour. The onboarding solution is based on ServiceNow CSM, so you need to describe customer steps, forms and service flows in a clear and accurate way. Your work enables users to understand the platform and move through key processes with confidence.
Key accountabilities
Create learning paths for customers, partners and sales teams
Produce tutorials, guides, videos, labs and product explanations for T-Cloud Public services
Describe ServiceNow CSM onboarding steps and create content that explains forms, cases and customer-facing flows
Work with product teams to understand features and turn them into easy learning material
Translate complex cloud topics into hands-on examples that support onboarding and adoption
Coordinate with the offshore team to prepare code-based examples, labs and supporting material
Maintain consistent content quality and update learning modules when services or workflows change
MUST HAVE :
Experience in content creation, instructional design or enablement for technical products
Ability to simplify cloud concepts and describe them in a clear and structured way
Understanding of T-Cloud Public services or experience with other cloud platforms
Basic understanding of ServiceNow CSM flows, forms and the behaviour of service requests
Ability to work with product teams and turn technical input into learning assets
Strong writing and storytelling skills
Experience with video or documentation tools
Ability to manage several content streams and keep material aligned with product changes
Background in B2B, cloud or enterprise environments is helpful
Education
Experience
Soft skills
Finance skills
Other Skills
Languages
Benefits
We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
For more information about our benefits click to Benefits
Salary
Final salary is negotiable.
We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1820 € /brutto.
Additional information
\* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.
Deliver instructor-led technical training on iPaaS and AI platforms to customers, partners, and internal teams while developing educational materials and programs.
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
We are looking for an exceptional Technical Instructor/Trainer, to join the Education and Training team. In this role, you will work closely with cross-functional teams to deliver high-impact instructor-led training—both virtually and in-person—for customers, partners, and internal teams. You will help people gain the skills and confidence to succeed with our platform by delivering engaging learning experiences.
This role requires a solid understanding of integration technologies, strong communication skills, and a passion for teaching and empowering others. Hands-on experience with iPaaS or AI solutions and a background in technical training or enablement is highly desirable.
In this role, you will also be responsible for the following:
Education Program Development
Contribute to the design and development of training materials such as presentations, hands-on labs, and supporting documentation.
Deliver engaging training modules via Workato Academy, covering platform setup, configuration, integration, and troubleshooting.
Collaborate with instructional designers and subject matter experts to ensure training content is clear, accurate, and aligned to program goals.
Training Delivery
Lead in-person and virtual training sessions for customers, partners, and internal teams.
Provide live demonstrations, guided labs, and practical exercises to reinforce learning.
Adjust delivery methods to support different learning styles and technical backgrounds.
Certification & Assessment
Assist in the development and delivery of certification exams and assessments.
Support the maintenance and updating of certification content to reflect product changes and new features.
Technical Support During Training
Provide guidance and assistance to training participants during sessions.
Help troubleshoot and resolve technical issues related to the Workato platform in the context of training.
Continuous Improvement
Regularly update training materials to stay aligned with product updates and evolving best practices.
Gather and act on feedback from participants to continuously improve training content and delivery.
Stay current with trends in iPaaS and integration technologies to ensure training remains relevant.
3–5 years of experience in one or more of the following roles at a SaaS/iPaaS company:
Technical instruction or training delivery
Solutions engineering, consulting, or professional services
Hands-on experience with iPaaS platforms such as MuleSoft, Dell Boomi, Informatica, or similar.
Solid understanding of integration concepts, APIs, web services, and data transformation.
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
Demonstrated experience delivering technical training or enablement programs, ideally in SaaS or cloud integration.
Excellent communication and presentation skills with the ability to explain technical concepts clearly.
Problem-solving skills and comfort with troubleshooting during training.
Ability to work independently as well as in a collaborative team environment.
Relevant certifications in iPaaS or related technologies are a plus.
Enthusiastic and authentic communicator with a passion for teaching.
Confident in facilitating interactive sessions and answering live questions.
Skilled at engaging learners across varying technical skill levels.
Comfortable presenting in English to global audiences (native or strong proficiency required).
The pay for this role may range between $75,000 - $105,000 plus bonus, benefits, perks, and equity.
(REQ ID: 2771)
Manages dual language program implementation and coaches teachers on multilingual instruction and biliteracy strategies across charter schools.
About KIPP Texas Public Schools
KIPP Texas Public Schools is a free, public charter school network with more than 45 Pre-K - 12 schools across Austin, Dallas-Fort Worth, Houston, and San Antonio. With over 30 years in Texas, we work together with our families and communities to prepare students for college, career, and beyond! Our schools provide a high-quality, well-rounded education built on academic success and personal growth, where all students learn and thrive in a productive, safe, and joyful way!
As one of the earliest charter networks in Texas—founded in Houston in 1994 and operating as KIPP Texas since 2018—we hire dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join a Team and Family with an unwavering commitment to creating classrooms, offices, and communities rooted in academic success and joy.
If you are passionate about joining a mission-driven community that wants every child to “run to school,” the KIPP Texas Team and Family is for you! KIPP Public Schools is a national network of public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 278 schools with nearly 16,500 educators and 190,000 students and alumni.
JOB DESCRIPTION:
As a Program Manager of Dual Language Programs, you’ll leverage experience with effective content-based language instruction, instructional coaching, and biliteracy pedagogy to drive academic outcomes for emergent bilingual students. You’ll serve as a language acquisition expert, utilizing your understanding of Dual Language, Transitional Early Exit, and CBLI frameworks and evidence-based language strategies to drive academic achievement and language development across primary grade bands and content areas.
With a focus on effectively implementing KIPP Texas’s multilingual products and frameworks, such as Amplify, El camino al éxito, Paired Literacy, Summit K12, 7 Steps to a Language-Rich Interactive Classroom, and dual-language simultaneous biliteracy instruction, you’ll directly coach teachers, Assistant Principals of Student Support and school leaders on effective strategies to support multilingual KIPPsters. Through strong coaching and ongoing progress monitoring, you’ll play a vital role in improving academic and linguistic outcomes across our campuses.
Key Focus Areas
Focus on Achievement: Demonstrate a deep desire and record of results to support schools with closing achievement gaps for all emergent bilingual learners. Understand the research and importance of comprehensible input strategies to engage all emergent bilingual learners. Hold high expectations for themselves as well as the leaders and teachers to remove barriers for multilingual learners from academic achievement. Use research and various levels of data analysis to focus on student outcomes and how they are achieved to support responsiveness to both strengths and areas of opportunities for emergent bilingual learners.
Content Expert: Demonstrate expertise and understanding of multilingual frameworks, pedagogy, and instructional materials in an area of content expertise. You have experience effectively implementing KIPP Texas’s chosen resources and frameworks such as Amplify, El camino al éxito, Paired Literacy, Summit K12, 7 Steps to a Language-Rich Interactive Classroom, and dual-language simultaneous biliteracy instruction. Stay well-informed of current curricular and educational thoughts, trends, and practices, as well as legislation impacting multilingual programming.
Effective Coach: Lead instructional improvement efforts on a portfolio of schools by planning and facilitating professional learning, modeling effective CBLI strategies, observing classroom instruction, and providing actionable feedback to classroom teachers, deans of multilingual education, and school leaders.
ROLE RESPONSIBILITIES:
Effectively coach teachers to improve instructional effectiveness
Provide support to primary schools by:
Partnering with the school-based leadership team, specifically by coaching Assistant Principals of Student Support, with a focus to impact the execution of Biliteracy and CBLI strategies to meet the affective, linguistic, and cognitive needs of EB students through content in the students’ primary language and/or English.
Leading Assistant Principals of Student Support and teachers in setting clear, measurable goals and providing ongoing support to plan and execute effective Biliteracy and CBLI strategies through targeted observation and professional development
Conducting individualized coaching sessions with Assistant Principals of Student Support to observe ELDA instruction, provide feedback, and collaboratively develop actionable strategies for improving comprehensible and compelling input for newcomers.
Ensure consistent implementation of the English Language Proficiency Standards (ELPS) and linguistic accommodations aligned to students’ language proficiency levels.
Facilitate professional learning communities that drive emergent bilingual achievement
Provide support to primary schools and Assistant Principals of Student Support by:
Planning & co-leading content team focused on the execution of CBLI strategies within the adopted KIPP Texas instructional materials
Planning & co-leading data team meetings focused on the academic and language achievement of emergent bilingual students by analyzing cohort comparison data and summit K12 data trends
Leading school-based practice clinics & teach backs focused on CBLI strategies
Leading weekly PLCs for Assistant Principals of Student Support in their execution of Dual Language coaching, ELDA, Biliteracy, and CBLI strategies
Engage in continuous data analysis and action planning
Provide support to primary schools by:
In collaboration with the school leader managers & leadership teams, craft and implement strategic response plans to meet the KTX emergent bilingual targets, including TELPAS growth and Domain III targets.
Supporting school leader managers & school leadership teams in progress monitoring actions that drive academic achievement and language development for all current and monitored emergent bilingual students.
Coaching Assistant Principals of Student Support on effective cohort data analysis practices
Analyzing school-specific and regional data to identify emergent bilingual trends and support the development of response plans to meet annual goals
Progress monitor state and federal guidelines and policies
Provide support to primary schools by:
Ensure that all state and federal guidelines are implemented across portfolio of schools by working collaboratively with KTX compliance manager and campus dean of multilingual education
Assist with Title III engagement activities to increase and strengthen the family, parent, and community connections and supports to emergent bilingual learners
Support KIPP teachers in acquiring required Bilingual and ESL certification with the support of the HR and talent teams
Assist with planning the Summer Language Program recruitment, hiring, training, and monitor effectiveness aligned to students’ growth
Collaborate with regional and school-level CTCs to facilitate and monitor campus TELPAS testing plans for successful and accurate data collection
QUALIFICATIONS:
Bachelor’s degree, relevant Master’s degree in Multilingual Education preferred
Minimum of 2 years experience as a successful assistant principal, school leader, or full-time bilingual instructional coach at a primary campus, and district level preferred
Proven record of results driving emergent bilingual academic and linguistic growth
COMPETENCY AND SKILLS:
Successful candidates must demonstrate a deep belief in the capacity of all students to achieve at high levels, demonstrate strong instructional expertise, and have the ability to work collaboratively with a diverse set of leaders and teachers to improve student achievement.
Deep knowledge of content-based language instruction (CBLI), dual-language and simultaneous biliteracy instruction and pedagogy
Leadership in planning and monitoring multilingual compliance policies
Exceptional ability to set clear metrics for success, monitor progress, and demonstrate persistence in overcoming obstacles to achieving short- and long-term goals.
Excellent leadership and management skills required; the ability to impact, influence, motivate, educate, coach, and inspire both internal and external audiences
Exceptional coaching skills that lead to improved instructional effectiveness
High self-awareness, humility, and integrity
Demonstrated commitment to honoring student’s unique identities and creating collaborative spaces of joy and learning
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The person in this position needs to be able to move about inside and outside the school throughout the workday.
The candidate is expected to attend conferences, meetings and training sessions both virtually and in person within the Region.
Additional Requirements:
Reliable transportation is needed for travel between campuses
Ability to maintain emotional control under stress.
Work with frequent interruptions.
Work Environment:
Hybrid work - Reports to the central office or schools three days a week
Travel Requirements:
Regular: May travel to other school sites or regional offices for professional learning, meetings and other work related
What We Bring to the Table:
● Comprehensive medical, dental, and vision plans with coverage options for employees and their families.
● Competitive vacation and flexible paid time off (PTO) policies.
● Paid family leave.
● Flexible spending account or high-yield HSA.
● Employee assistance programs.
● KIPP also offers the following employee-paid benefits: legal plans, LifeLock identity protection, life insurance and disability insurance.
EEO:
KIPP Texas is an Equal Opportunity Employer. KIPP Texas ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability. Any individual needing assistance in making an application for any opening should contact the Talent Team.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job duties. Examples of reasonable accommodation include making a change to the application process or work procedures, providing
documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Design, develop, and deliver training programs for internal teams, customers, and partners to support product adoption and customer success.
Designs and manages customer education programs and community initiatives to help customers and partners maximize value from the Kustomer platform.
About Kustomer
Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, Kustomer is the core platform for some of the leading customer service brands like Sweetgreen, Starz, Vuori, Resy and Cotopaxi.
Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel and has raised over $230M in funding backed by leading VCs. Meta announced its intention to acquire Kustomer in 2020 and completed the transaction in 2022. Kustomer joined Meta’s Business Messaging Group to transform the way people and businesses communicate through modern messaging channels.
In 2023, Kustomer spun out from Meta as a standalone company backed by original partners, Battery, Redpoint and Boldstart Ventures, who have invested $60M. In 2025, Kustomer announced a $30M Series B led by Norwest, with continued support from Battery, Redpoint, and boldstart. This milestone reflects strong conviction in our vision and fuels our next chapter of growth: expanding our AI-native platform, accelerating product innovation, and scaling our exceptional team.
Our Krew is made up of passionate and collaborative people who really care about what they do and the people they help. We look for people who are passionate about enhancing the customer service experience for everyone involved, as it’s the core of what we do. We’re growing our business with no plans of slowing down. We actively seek individuals who want to learn and be challenged every day. We have also transitioned to a remote friendly company, with Krew members located throughout the U.S. and U.K. coming together for Kamp Kustomer each year.
Kustomer is hiring a Customer Education and Communities Manager to build and own a net-new function within our CX organization. You’ll design and run the programs that help our customers, partners, and community get maximum value from Kustomer — accelerating time-to-value, improving retention, and enabling our partner ecosystem to scale.
This is a high-leverage, senior IC role reporting to the Chief Revenue Officer. You’ll operate as a one-person product enablement and customer education function, using AI tooling and automation to produce content, manage community, and run analytics at an increasingly accelerated scale. We’re looking for someone who’s excited about this model and can translate product capabilities into adoption motions across multiple audiences. Key impacts include:
Product Adoption Rates — closing the usage gap across all features, as we continue to ship new capabilities at pace.
Faster Time to Value — empowering partners and customers to move to live deployment with greater speed and independence.
Gross Revenue Retention (GRR) — by optimizing product onboarding, deepening product adoption, and ensuring our customer base derives greater value from everything we ship.
This is a one-person function operating at the scale of a team — leveraging AI tooling and automation across content, analytics, and community management.
Centralizing Customer Onboarding Content. Consolidate onboarding material into a coherent program and own it going forward. Build the in-product education, guides, and adoption motions that get customers to value faster — directly feeding GRR.
Centralizing Partner-Facing Resources. Build an enhanced partner enablement program: certification, configuration playbooks, design templates, and implementation guides that let partners deliver independently and accelerate time to value across our customer base.
Centralizing Community Management. Run Kustomer’s customer community as a managed channel — Slack, forums, and the cadences around them — that deflects routine product questions, creates peer-to-peer learning, and feeds adoption and retention.
Driving Product Adoption. Translate Kustomer’s product capabilities into adoption motions that close knowledge gaps through targeted content, in-product education, and feature-specific campaigns tied to real usage data.
Partnering with Internal Teams on Product Curriculum. Design and run a structured product curriculum for our internal teams — onboarding, ongoing education as the product evolves, certification on key capabilities, and deep-dives on new releases. Partner closely with our internal Enablement team to make this stick.
Enablement Analytics. Track the metrics that prove the outcomes: GRR lift attributable to enablement programs, feature-level adoption rates, time-to-value benchmarks, partner certification completion, internal team product confidence scores, and content engagement. Report on ROI and iterate.
5+ years in customer enablement, customer education, partner enablement, or a closely related function at a B2B SaaS company
Demonstrated experience building enablement programs from scratch (not only executing within an established function)
Strong product instincts — you can learn a complex platform deeply and translate technical capability into customer-facing value
Fluency with AI tooling for content generation, knowledge management, and workflow automation. You don’t just use AI; you’ve built workflows with it and can describe specific systems, measurable outcomes
Track record working cross-functionally with Product, CS, PS, and Partner teams
Excellent writing and content design skills — you can produce polished, customer-facing material independently
Comfort with analytics and reporting on adoption, engagement, and ROI metrics
Experience managing or growing a customer community is a strong plus
Based in or able to commute to the NYC Metro area for hybrid work
In your first 45 days, you’ll have audited the current state of enablement across customer and partner journeys, established a content roadmap, launched the first version of a partner certification program, and stood up community management with measurable engagement metrics.
By your second quarter, we’ll see GRR lift attributable to improved onboarding, impact to professional services engagement, and a measurably more active partner ecosystem.
This role is a strategic investment. You’re building a function, not maintaining one. You’ll have the autonomy to design how it runs, the AI tooling budget to operate at scale, and a direct line to the leaders accountable for the outcomes you’ll move.
HIPAA Compliance
All roles at Kustomer may involve handling sensitive personal data.
Benefits
Kustomer offers an array of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks.
Diversity & Inclusion at Kustomer
Kustomer is committed to bringing together individuals from different backgrounds and perspectives.
We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.
Candidate Privacy Notice
As a job applicant, you have the right to know and understand the categories of personal information we collect about you, and the purposes for which we use such personal information.
Disclaimer: Kustomer only contacts candidates from company email addresses ending in kustomer.com and does not seek funds from candidates in any circumstances.
Lead instructor teaches data analytics and PowerBI skills to professionals in a workforce development program.
Delivers instructor-led training sessions and enablement services to customers and partners on analytics platform usage across virtual and in-person formats.
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
The Training Consulting team is responsible for providing instructor-led enablement services to customers & partners in order to promote autonomy & self-sufficiency, ultimately leading to value-realisation through platform usage.
As a Training Consultant, you will be responsible for delivering best-in-class enablement services to Contentsquare’s customers and partners. Your goal will be to drive usage through foundational & use case training in order to create deep knowledge of Contentsquare’s products. You will also deliver 1-to-many training via webinars alongside your 1-to-1 customer commitments.
The Training Consulting team sits within the Professional Services department at Contentsquare, supporting customers through training engagements.
Key responsibilities include, but are not limited to:
Deliver engaging training sessions: Facilitate training in various formats - including live virtual sessions, in-person workshops, and recorded/asynchronous sessions - for customers, and partners.
Tailor learning experiences: Work closely with customers to understand their needs and data sets, adapting content to suit diverse skill levels, from analytics beginners to advanced users.
Customization & Strategy: Tailor educational content to specific customer data sets and use cases.
Collaborative Enablement: Partner with internal teams and external stakeholders to deliver tailored training programs.
Content Management: Develop and update training documentation, leveraging tools for efficiency.
Master Contentsquare’s products: Develop deep expertise across Contentsquare’s growing product suite. You’re seen as a product specialist by our customers.
What you’ll need to be successful:
3-5 years of experience in training consultancy, ideally in a SaaS MarTech/AdTech company.
Strong presentation, communication, and instructional design skills.
Ability to rapidly learn and train others in analytics technology.
Experience defining, developing, and adhering to training consultancy scope agreements.
Strong analytical and problem-solving skills.
Ability to thrive in a global, cross-functional, team-based environment.
Proactive, adaptable work ethic, strong follow-through, and positive attitude
Nice to have: training consulting experience in a SaaS company
$90,000 - $110,000 a year
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees’ needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Won BuiltIn Best Places To Work 2026!
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Delivers instructor-led training and enablement services to customers and partners through live sessions, workshops, and webinars to drive platform adoption and product knowledge.
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
The Training Consulting team is responsible for providing instructor-led enablement services to customers & partners in order to promote autonomy & self-sufficiency, ultimately leading to value-realisation through platform usage.
As a Training Consultant, you will be responsible for delivering best-in-class enablement services to Contentsquare’s customers and partners. Your goal will be to drive usage through foundational & use case training in order to create deep knowledge of Contentsquare’s products. You will also deliver 1-to-many training via webinars alongside your 1-to-1 customer commitments.
The Training Consulting team sits within the Professional Services department at Contentsquare, supporting customers through training engagements.
Key responsibilities include, but are not limited to:
Deliver engaging training sessions: Facilitate training in various formats - including live virtual sessions, in-person workshops, and recorded/asynchronous sessions - for customers, and partners.
Tailor learning experiences: Work closely with customers to understand their needs and data sets, adapting content to suit diverse skill levels, from analytics beginners to advanced users.
Customization & Strategy: Tailor educational content to specific customer data sets and use cases.
Collaborative Enablement: Partner with internal teams and external stakeholders to deliver tailored training programs.
Content Management: Develop and update training documentation, leveraging tools for efficiency.
Master Contentsquare’s products: Develop deep expertise across Contentsquare’s growing product suite. You’re seen as a product specialist by our customers.
What you’ll need to be successful:
3-5 years of experience in training consultancy, ideally in a SaaS MarTech/AdTech company.
Strong presentation, communication, and instructional design skills.
Ability to rapidly learn and train others in analytics technology.
Experience defining, developing, and adhering to training consultancy scope agreements.
Strong analytical and problem-solving skills.
Ability to thrive in a global, cross-functional, team-based environment.
Proactive, adaptable work ethic, strong follow-through, and positive attitude
Nice to have: training consulting experience in a SaaS company
$90,000 - $110,000 a year
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees’ needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Won BuiltIn Best Places To Work 2026!
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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